We’re committed to your better health

We’re on a mission to help more people be the best version of themselves. Helping them with whatever is important to their own health. Whether supporting them with physio so they can walk their dog more often, or answering a niggling question about their daughters health so that they can get on with being a great mum. We never stop looking for ways to support our members’ health and wellbeing. So they can keep doing the things they love most.

People Boxing
We’re helping people take control of their health

As well as helping people recover from illness, we’re helping them avoid it too. We make it easier for them to understand and look after their bodies and minds, so they’re less likely to get ill.

About us
We’re making healthcare better, together

As well as arranging and funding treatment for our members, we’re working to get them earlier diagnoses, and helping them make better informed choices about their treatment.

Woman VR headset
We’re reaching into the future

As well as supporting incredible advances in drugs and treatments available today, we’re backing the visionaries and innovators who will transform people’s lives in years to come.

We’ve been pursuing better health for our members for nearly 80 years

We were founded in 1940 by doctors and hospitals working together, and we’re still shaped by clinicians today. And here are just a few of the things we’re proud of:

We launched Thrive

It’s important to keep physically active and eat healthily. But sometimes we neglect our mental health. In 2019 we launched Thrive to our large corporate clients; an app that helps you to boost your mental wellbeing, manage your mood and build resilience. It contains tools, games and content to help users measurably improve their wellbeing and better manage their way through life’s daily struggles. Find out more about Thrive 

We launched the Health Tech & You Awards

We created the Health Tech & You awards to discover, invest in and promote breakthroughs that could make a difference to everyone’s lives. In 2018 our winners included a wristband that offers instant relief from menopausal hot flushes, and a tool that detects changes in speech which might indicate the first signs of dementia. Find out more about this year’s winners.  

We created ActivePlus

ActivePlus brings together products, services and experiences that enhance and maintain good health and wellbeing. From wearable technology to genetic testing, it puts our innovation and expertise in the hands of members and non-members alike. Visit ActivePlus.  

We introduced Dedicated Cancer Nurses

We know how important it is to have someone to lean on in difficult times. Our Dedicated Cancer Nurses support members being treated for cancer and their families. They offer practical advice, reassurance, and a listening ear. And they help connect members with supporting services like physiotherapists and charities in their area.

The launch of the AXA Research Fund and ICAS became part of AXA PPP

AXA created the AXA Research Fund to support scientific research that benefits society. Since then it’s contributed to over 500 projects investigating illnesses that affect people at every stage of life.

Our acquisition of occupational health and stress specialists ICAS gave us the expertise to help organisations improve the wellbeing of their people.

We joined the AXA Group

AXA bought our owner, Guardian Royal Exchange. This made us part of the world’s largest insurance group, serving 107 million clients worldwide. 

We started funding medical research

We created a charity, The Eynsham Trust, to support charitable hospitals and new medical research.

We were founded by doctors and hospitals working together

We were founded as the Association for Hospital Services by doctors from the Royal Medical Colleges and the British Medical Association, working together with health charity the King’s Fund. The idea was to help people on average incomes get expert medical care fast.

Get to know us better

From clinical experts to case managers, we're all specialists in helping people understand their health and access the best possible care. No matter how far technology takes us, or what AI and big data may one day be able to do, we know there's no substitute for picking up the phone and speaking to someone who cares.

‘We take heart-rending calls, and you can’t just let anybody take those, you really can’t.’
Rebecca, Senior Customer Service Manager

‘We’re looking at caring for the carers. Quite often we’ll have a conversation with them about how they’re feeling.’
Beverley, Senior Nurse Case Manager

‘We’re always horizon scanning, looking at the latest treatments.’
Becki, Advanced Musculoskeletal Physiotherapist

How we’re working towards better health for everyone

Here are some AXA Research Fund projects we’re proud of – and what they mean for you.

Improving the air quality in cities

It’s thought that air pollution could be killing nearly 8 million people every year, through heart disease, respiratory diseases like lung cancer, and strokes. 

With support from the AXA Research Fund,
Dr Fulvio Amato is looking at ways to improve air quality in cities. He’s working to understand what’s causing pollution, how it affects air quality, and how tiny changes – like moving bike lanes 10 metres from road traffic – can make people who live in cities healthier. 

Using big data to detect and fight diabetes

Over 90 percent of Type 2 diabetes sufferers are obese – and obesity now kills more people than starvation. 

AXA-supported researchers Alessandra Petrelli and Helen Colhoun are investigating how data collected from electronic records and wearable tech can be used to detect and prevent the onset of diabetes. 

Finding out how smiling makes us healthier

Dr Sarah Pressman wants to know how happiness can protect us from ill health – how our emotional state can mean anything from shorter recovery times after illness to more effective vaccinations.

Her research, with help from the AXA Research Fund, is looking into how smiling can have real physiological benefits. She’s discovered that even a fake smile can improve the functioning of our immune and cardiovascular systems, and increase our pain threshold. And her findings could help all of us lead healthier, happier lives.

How we’re helping people make positive change

From investing in energy efficient technology to taking part in charity work, we try to work in a way that makes life better for our colleagues, our customers, and the places where they live. 

We care for our colleagues

Happiness is vitally important to good health, and we take the wellbeing of our colleagues seriously. Everyone at AXA PPP can access employee support groups and get mindfulness and resilience training. We want people here to be able to talk openly about their mental health without fear of stigma.

Because finding time for exercise alongside the demands of everyday life can be difficult, we look for ways to help our colleagues stay active during their working week. We offer lunchtime yoga sessions, and you’ll often see self-organised running groups around our offices. We’re leading the way on our 50,000 Years Younger campaign, pledging to reduce the health age of our employees by 1,000 years before 2020. 

We reduce the impact we have on the environment

We know that the amount of energy we use and the quantity of waste we produce can have a serious impact on the health and living standards of people all over the world. We believe in doing everything we can to live, work and do business efficiently, as well as supporting environmental initiatives that repair and replenish the natural environment.

Since 2007 we’ve been part of industry-wide initiatives on climate change, working with the Carbon Trust to calculate and reduce our energy use. We’ve made changes to how we run our business, like installing solar panels to power the lighting in our car parks and introducing a wormery to produce rich compost for our grounds. We’ve also built beehives and trained twelve colleagues in beekeeping. The honey that our bees make is sold to raise money for research into the causes and consequences of threats to pollinating insects. 

We make life a little better for our communities

AXA Hearts in Action helps our local offices develop programmes that match the priorities of their communities. In 2016 over half our people got involved in nearly 100 events , ranging from painting and clearing paths to running skills workshops in schools.

Our chosen charity for 2020 is Young Minds. A charity leading the fight for a future where all young minds are supported and empowered, whatever the challenges. They want to make sure young people get the best possible mental health support and have the resilience to overcome life’s difficulties. More children and young people than ever before are reaching out for help with their mental health. But for those who take that brave step, help is much too hard to find. We want to support Young Minds with their important and challenging work to change this.