Small Business

Imagine a GP service that’s built around your business

Doctor@Hand

Imagine after a long day making big decisions for your business, you get home late and can still have that GP appointment you need. Imagine there’s a bug going round at work but your team have an important deadline to meet and can’t leave the office. Imagine you need a prescription ahead of your business trip to New York in 48 hours.

At AXA PPP healthcare we’ve imagined it all. It’s why we’ve developed our Doctor@Hand service, delivered by Doctor Care Anywhere.

It lets you and your team speak to a GP by video or by phone, from anywhere in the world, day or night. This service is available with our Extended Cover option or as a stand-alone service, delivered by Doctor Care Anywhere.

How it works

Health info
Convenient video or phone appointments

Just book an appointment online or through the app and you and your employees could be talking to a doctor within hours. You’ll have 20 minutes to chat by video or phone from wherever’s convenient for you.

Calls answered
24/7 GP access

You and your team can talk to a GP 24 hours a day, seven days a week, 365 days a year (subject to availability). Everyone can now fit appointments around their work. And when your employees can sort out their medical worries quickly, they’ll be healthier, happier and more productive.

GP to specialist
Everything from diagnosis to referrals

All their doctors are highly experienced and registered with the General Medical Council. They’ll be able to diagnose any problems you or your employees may have* and recommend treatment. They can also arrange referrals to specialists, and no one will waste time going to the chemists, as prescriptions can be delivered to the office or your home.

Cross
Five consultations included with Extended Cover

When you take out a Business Health Select plan and choose our Extended Cover option, your employees will have access to five Doctor@Hand consultations a year – for them and the dependants they choose to cover.

Medical records at a touch
Everything your team needs

Everything you and your team needs is in one place, from booking your appointment and seeing a GP when it suits you, to having your specialist referral sent straight to our Fast Track Appointments team. And Doctor Care Anywhere can share information with your regular GP, so they’re updated after each appointment.

Home or abroad
Home or abroad

Whether they’re on holiday or abroad for work, your employees can get the advice, reassurance and the medicine they need to feel better**.

Find out more about Doctor@Hand, our 24/7 online GP service

*Doctor Care Anywhere is not an emergency medical service so we don’t treat emergencies.

** Out-patient drugs are not covered on your AXA PPP healthcare plan and may cost more than they would on the NHS. Medicine may not be available worldwide. Prescriptions are restricted in the USA and sanctioned countries.