Small business

Doctor’s appointments you don’t have to wait for

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Private GP option

When you have a health concern it’s natural to want to see a GP as soon as possible. But these days it can be hard to get a face-to-face appointment that fits in with the busy lives we lead. And if an appointment falls in the middle of the working day, everything else is affected. 

With the Private GP option, you and your employees will benefit from fast access to in-person  doctor’s appointments, including same-day, evening or weekend slots where available, reducing the impact of absences on the day to day profitability of your business. And helping to put everyone’s mind at ease.

Plus, access to our 24/7 online GP service, Doctor@Hand (provided by Doctor Care Anywhere), is included as standard with all of our cover options. This gives you and your team access to a 20 minute online GP appointment 24/7, 365 days a year. Appointments are subject to availability. Fair usage policy applies.

A private GP service that’s fit for the working day

  • See a private GP promptly when you or one of your team members becomes ill.
  • We’ll pay up to £500 a year towards the cost of private GP appointment fees for each person on your plan.
  • Evening, weekend and same-day appointments (subject to availability).
  • Benefit from a greater choice of appointments and flexibility – there’s no need for you and your team members to organise the working day around a GP appointment at your local NHS surgery.

Extending the benefit of fast GP access to everyone

Ben is the founder of an accountancy firm based in London. He has a team of three people who all commute into the city from the surrounding counties. He regularly overhears his team talking about how they struggle to get a GP appointment at their local practices – one that fits in with their schedules and doesn’t need them to work from home for the rest of the day. 

Ben visits a private GP practice around the corner from the office and pays for his appointments each time. He chooses to do this because it’s more convenient: the practice has appointments after work for a start. Ben chose to extend this benefit to his team through the Private GP option so that everyone can see a doctor at a time and place that suits them, without having too much of an impact on their day – and his business. 

What this option will pay for

  • Visits to a private GP: we’ll pay the fees for up to £500-worth of visits a year, per person named on your plan.

What's not covered?

As with most private healthcare plans, there are exclusions and limitations. If you'd like to find out more about what is and isn't covered, call us on 0800 389 7413 or request a callback

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Build a plan that's right for you and your business

At AXA PPP healthcare, we know that every small business is unique. That’s why we offer a choice of private medical insurance options and benefits that you can select from, so that you only pay for the cover you want.1

Choose your cover options to create a package that works best for you and your team. For inspiration, take a look at our example plans. For more help, speak to one of our advisors on 0800 389 7413*

1If you are buying cover for 1-2 people only, you will need to include either the Treatment option or the Diagnostics Only option in your plan.

Included as standard:

Regardless of the cover options that you choose, you'll have access to the following included as standard:

  • Doctor@Hand - Unlimited access to our 24/7 online GP service, Doctor@Hand (provided by Doctor Care Anywhere). Appointments are subject to availability. Fair usage policy applies.
  • Working Body - Our Working Body service gives you and your team aged 18 and over access to a physiotherapist over the phone, without the need for a GP referral.
  • Health at Hand - our telephone helpline is open 24/7 for health information and support from nurses and counsellors. Midwives and pharmacists are available from 8am-8pm Monday to Friday, until 4pm on Saturday, and until 12pm on Sunday.
  • Heart and cancer nurses - available by phone, who are experienced in supporting you and your family when living with these conditions.
  • Proactive Health Gateway - our online platform giving you and your team access to wellbeing support that's tailored to their individual goals. They can use the AXA Health Age calculator to find out their 'Health Age' and follow in-depth guidance and make suggested changes to get healthier.
  • Healthy rewards - including discounts across products at ActivePlus, our online health store.

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Defaqto 5 star rating     feefo_platinum_service_2020_tag_dark.png     YMONEY.2019_DIRECT.HEALTHCARE.axa.jpg

Our Business Health plan has been rated 5 Stars by independent financial information business, Defaqto. The Defaqto 5 Star Rating is based on an assessment of the overall product including all options. If some of the options are not selected, this will affect the product’s Star Rating.


Award-winning provider

  • Defaqto - 5 Star Rating
  • Feefo - Platinum Trusted Service Award
  • Your Money - Best Direct Healthcare Provider Award

* Phone lines are open 8:30am-5:30pm Monday to Friday. We may record and/or monitor calls for quality assurance, training and as a record of our conversation.