A wellbeing culture makes for a healthier return

Small business insight

1 January 2018

The consequences of ill health can be significant for a business, with considerable direct and indirect costs arising from sickness absence. In 2016, it was estimated by the CIPD that sickness absence costs UK employers £522 per employee per year1. To a small business owner, every person within the business matters so absence due to ill health can be detrimental to a small business when compared to other businesses. However, it is possible to reduce the risk of long absences due to ill health by actively promoting a culture of wellbeing and open dialogue with your team.

Managing Sickness Absence

It’s important to manage ill health absence effectively. Equally – if not more – important, is prevention. A good place to start is building and sustaining a positive, supportive workplace culture where employees are encouraged to lead healthy, active lives and have a good work/life balance. And, of course, if they become ill or injured, ensure they are supported by encouraging them to take time off when necessary for check-ups and medical appointments.

But it doesn’t end there. Presenteeism – where employees attend work when unwell and perform below par – also comes at a cost. A Health at Work report highlighted that some 89% of workers who turned up for work unwell admit they are less productive2. It is important to encourage staff to stay at home when they are unwell to ensure that they allow themselves time to rest and recuperate.

Mental Health in the Workplace

Alongside promoting the importance of a physically active lifestyle to your team, it is also crucial to encourage everyone to look after their mental health and wellbeing. Evidence suggests that in 2016/17, 12.5 million working days were lost due to work-related stress, depression or anxiety3. If an employer works to raise awareness of the importance of mental health and wellbeing in the workplace, then it can be a great start in encouraging a culture of open dialogue. This could mean that employees feel comfortable in openly discussing mental health at work. Promoting a healthy work/life balance and a wellbeing culture at work can also contribute to a positive working environment. This can be encouraged by:

  • Ensuring that your staff take all of their annual leave allowance.
  • Promoting that time off is, indeed, time off by discouraging weekend and out of hours work.
  • Encouraging employees to make full use of their lunch break and go for a walk or take part in an activity class.

Nutrition and Exercise

When it comes to tackling the subject of lifestyle choices such as diet and exercise in your business, understandably, this may feel a little awkward. But these elements of our lives can significantly affect both physical and psychological health. Poor physical health can be bad news for your mood, self-esteem, energy levels and resilience. But even simple measures and subtle changes such as encouraging a healthy, balanced diet and regular exercise can help to improve physical and mental health. As a small business, you can prompt your workforce to make positive fitness and nutrition choices by:

  • Replacing the office biscuit tin with a fresh fruit delivery.
  • Offering a cycle to work incentive scheme to encourage car commutes to be replaced with a bike ride.
  • Offering discounted gym memberships for staff (our Business Health Select healthcare cover includes 50% off an annual membership at PureGym* for employees covered on the policy).

A healthy, confident team is an asset to any small business and prevention, early intervention and allowing employees sufficient time to recover from ill health or injury are all key to positive attendance management. By actively engaging with your workforce to support their health and wellbeing – and not forgetting your own – you can go a long way to creating a workplace culture that optimises performance and productivity.

Workplace Wellbeing Survey

If you’re struggling to identify ways in which you can improve the wellbeing culture within your business, it could be beneficial to conduct a wellbeing survey among your workforce. Directly asking employees for ideas on how to improve the culture within your business may identify solutions and benefits that could increase their sense of satisfaction and happiness at work.

How Can We Help?

We understand how challenging it can be as a small business owner to have a member of staff off sick for a long period of time. We can help your people get the care they need by being seen quickly by specialists and, if they need an operation, it’ll be booked in quickly so you can plan around it. Plus, with our Doctor@Hand service (delivered by Doctor Care Anywhere and available as an option with Business Health Select), your staff can get a 20 minute video or phone consultation with a GP whenever they want and wherever they are. There’s no need for them to wait around for an appointment at their local practice.

Click here for more information about our cover, including what we don’t cover and any limitations to cover.

*Available to all AXA PPP healthcare members or employees of AXA PPP healthcare business customers. Price based on 50% off PureGym’s non-promotional monthly price x12, including any relevant joining fee. For full terms and conditions visit myactiveplus.com/legal/pure-gym-terms-and-conditions. 

Sources and references

1 CIPD (2016). Absence management survey report 2016.pdf

2 Health at Work: Economic Report 2016

3 Health and Safety Executive (2017). Work-related Stress, Depression or Anxiety Statistics in Great Britain 2017.

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Start taking care of yourself and your team today and get a quote for our business health insurance. Or, talk to us about how we can help your business reach their wellbeing goals.