To help answer your questions, here is our latest information on how Coronavirus (COVID-19) affects your health and travel insurance
Please be aware that treatment for COVID-19 is currently being provided exclusively by the NHS and private medical facilities are likely to experience disruption to their services as a result of independent sector providers entering into an agreement with NHS England to reallocate their hospital capacity en bloc to the NHS. This means if you purchase a policy from us now, it’s unlikely you will be able to use it in the event you are diagnosed with COVID-19. You may also experience significant delays and restrictions in accessing private treatment for other conditions and for elective surgery, with some facilities being unavailable. The wider benefits and services the policy offers will remain in place and you will be able to claim for eligible treatment once medical facilities are available.
For more information about our travel policy terms and the coronavirus (COVID-19), please visit our dedicated Coronavirus page.
Our private medical insurance plans offer a range of cover options and benefits that you can select from. But no matter which cover options you choose, these services come as standard and remain in place at this time:
Doctor@Hand - Get unlimited access to Doctor@Hand, our 24/7 online GP service (subject to fair usage policy). You and your team can get a 20 minute video or phone appointment with a GP at a time and place that suits you. Delivered by Doctor Care Anywhere.
Health at Hand - Our health information line, Health at Hand, provides telephone access to our expert team of midwives, nurses, pharmacists and counsellors who are on hand to answer any health questions or concerns that you may have.
Get a quote online to get a guide price or call our team of business experts on 0800 389 7413 to find out what is and isn’t covered.
Building a business takes hard work, dedication and focus. But you also need to stay healthy or build a healthy and productive team to support you, because people are the foundation of your success.
We provide businesses with healthcare cover for 1 to 249 employees. Our employee health insurance plans are built around the needs of you and your business.
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We understand that your people are the foundations of your success. That’s why we’re here for them when they need us most, supporting them with healthcare cover that’s built around their needs – and yours. From talking to business owners, we know that value for money matters. That’s why we’ve made it easy for you to construct a plan that gives you what you need for your budget – without compromising quality of service, convenience and support.
Get unlimited access to Doctor@Hand, our 24/7 online GP service (subject to fair usage policy). We make it easy for your team to fit an appointment around home and work commitments. They’ll have 20-minute appointments so they have the time they need to talk about their health concerns. Doctor@Hand is delivered by Doctor Care Anywhere.
Sports injuries, repetitive strain injuries, twisted ankles – Our physiotherapists are experienced in assessing and diagnosing all types of conditions over the phone. With Working Body, you and your team can talk to a physiotherapist over the phone without a GP referral. Working Body is included as standard with all our small business health insurance plans and is available to members aged 18 and over.
At AXA PPP healthcare, we know that every small business is unique. That’s why we offer a choice of private medical insurance options and benefits that you can select from, so that you only pay for the cover you want.
Choose your cover options to create a package that works best for you and your team. For inspiration, take a look at our example plans. For more help, speak to one of our advisors on 0800 389 7413.
*Working Body is available to members aged 18 years or over.
**Health at Hand nurses and counsellors are available 24/7. Midwives and pharmacists are available 8am-8pm Monday-Friday, 8am-4pm Saturday and 8am-12pm Sunday.
*** Available only to employees of clients of AXA PPP healthcare. Price based on up to 50% off PureGym’s non promotional monthly price x 12 including any relevant joining fee. Not all gyms are open 24/7. You should check the opening times with your nearest location. For full terms and conditions see our PureGym terms and conditions page.
Start taking care of yourself and your team today and get a quote for our business health insurance.
Our Small Business Insights hub is your source of information from healthcare and employee engagement experts, to entrepreneurs and business advisors, offering you support and valuable advice to help your team and business thrive.
Our Business Health plan has been rated 5 Stars by independent financial information business, Defaqto. The Defaqto 5 Star Rating is based on an assessment of the overall product including all options. If some of the options are not selected, this will affect the product’s Star Rating.
* Phone lines are open 8:30am-5:30pm Monday to Friday. We may record and/or monitor calls for quality assurance, training and as a record of our conversation.