Information about Coronavirus
To help answer your questions, here is our latest information on how Coronavirus (COVID-19) affects your health and travel insurance
Coronavirus (COVID-19) update
Please be aware that treatment for COVID-19 is currently being provided exclusively by the NHS and private medical facilities are likely to experience disruption to their services as a result of independent sector providers entering into an agreement with NHS England to reallocate their hospital capacity en bloc to the NHS. This means if you purchase a policy from us now, it’s unlikely you will be able to use it in the event you are diagnosed with COVID-19. You may also experience significant delays and restrictions in accessing private treatment for other conditions and for elective surgery, with some facilities being unavailable. The wider benefits and services the policy offers will remain in place and you will be able to claim for eligible treatment once medical facilities are available.
For more information about our travel policy terms and the coronavirus (COVID-19), please visit our dedicated Coronavirus page.
Our private medical insurance plans offer a range of cover options and benefits that you can select from. But no matter which cover options you choose, these services come as standard and remain in place at this time:
Doctor@Hand - Get unlimited access to Doctor@Hand, our 24/7 online GP service (subject to fair usage policy). You and your team can get a 20 minute video or phone appointment with a GP at a time and place that suits you. Delivered by Doctor Care Anywhere.
Health at Hand - Our health information line, Health at Hand, provides telephone access to our expert team of midwives, nurses, pharmacists and counsellors who are on hand to answer any health questions or concerns that you may have.
Get a quote online to get a guide price or call our team of business experts on 0800 389 7413 to find out what is and isn’t covered.
Choose small business health insurance for a stronger workforce
Building a business takes hard work, dedication and focus. But you also need to stay healthy or build a healthy and productive team to support you, because people are the foundation of your success.
We provide businesses with healthcare cover for 1 to 249 employees. Our employee health insurance plans are built around the needs of you and your business.
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Helping you build a stronger, healthier business
Small business health insurance
We understand that your people are the foundations of your success. That’s why we’re here for them when they need us most, supporting them with healthcare cover that’s built around their needs – and yours. From talking to business owners, we know that value for money matters. That’s why we’ve made it easy for you to construct a plan that gives you what you need for your budget – without compromising quality of service, convenience and support.
Unlimited access to our online GP service
Get unlimited access to Doctor@Hand, our 24/7 online GP service (subject to fair usage policy). We make it easy for your team to fit an appointment around home and work commitments. They’ll have 20-minute appointments so they have the time they need to talk about their health concerns. Doctor@Hand is delivered by Doctor Care Anywhere.
Keep your team fit, well and working
Sports injuries, repetitive strain injuries, twisted ankles – Our physiotherapists are experienced in assessing and diagnosing all types of conditions over the phone. With Working Body, you and your team can talk to a physiotherapist over the phone without a GP referral. Working Body is included as standard with all our small business health insurance plans and is available to members aged 18 and over.
Build a plan that's right for you and your business
At AXA PPP healthcare, we know that every small business is unique. That’s why we offer a choice of private medical insurance options and benefits that you can select from, so that you only pay for the cover you want.
Choose your cover options to create a package that works best for you and your team. For inspiration, take a look at our example plans. For more help, speak to one of our advisors on 0800 389 7413.
Benefits of small business health insurance
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Small business healthcare cover can have a number of benefits for you, your team and your business. These can include:
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- Reduced time out of work. Small business health insurance can help to reduce the amount of time that you and your people need to take off from work due to ill health through prompt access to diagnosis and eligible treatment.
- Improved employee retention. Private healthcare cover is often ranked as one of the most valued benefits by employees. Offering private healthcare cover to your team can help to show that you’re investing in their health and wellbeing and that their dedication to the business is recognised.
- Beneficial for recruitment. As well as being beneficial for employee retention, private healthcare cover can also be a great incentive to help attract high quality new recruits to the business.
- Greater flexibility with medical appointments. Small business healthcare cover can provide you and your team with access to more flexible medical appointments. This means that you can choose an appointment at a time and location that’s most convenient for you.
- Workplace wellbeing. Small business health insurance can help to improve workplace wellbeing by providing your team with access to health information and support when they need it.
At AXA PPP healthcare, our small business health insurance also comes with additional benefits, including:
- Working Body service. Our small business health insurance comes with our Working Body service as standard*. With Working Body, you and your team can speak to a physiotherapist over the phone, without the need for a GP referral. They’ll assess the symptoms, talk about what they could mean and help to plan next steps.
- Health at Hand. At AXA PPP healthcare, our small business healthcare cover also gives you and your team access to our 24/7** health information telephone helpline, Health at Hand. Health at Hand provides telephone access to our expert team of midwives, nurses, pharmacists and counsellors who are on hand to answer any health questions or concerns that you may have.
- Doctor@Hand. With Doctor@Hand, you and your team can get a 20 minute video or phone appointment with a GP at a time and place that suits you. Whether that’s at 10pm at night or at the weekend. Doctor@Hand is delivered by Doctor Care Anywhere and is available with our Extended Cover option.
- Up to 50% off annual PureGym membership***. Our small business health insurance also comes with up to 50% off annual PureGym membership for you and your team. With over 200 sites across the country, PureGym offer convenient locations for your employees to exercise.
*Working Body is available to members aged 18 years or over.
**Health at Hand nurses and counsellors are available 24/7. Midwives and pharmacists are available 8am-8pm Monday-Friday, 8am-4pm Saturday and 8am-12pm Sunday.
*** Available only to employees of clients of AXA PPP healthcare. Price based on up to 50% off PureGym’s non promotional monthly price x 12 including any relevant joining fee. Not all gyms are open 24/7. You should check the opening times with your nearest location. For full terms and conditions see our PureGym terms and conditions page.
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Our Small Business Insights hub is your source of information from healthcare and employee engagement experts, to entrepreneurs and business advisors, offering you support and valuable advice to help your team and business thrive.
Our Business Health plan has been rated 5 Stars by independent financial information business, Defaqto. The Defaqto 5 Star Rating is based on an assessment of the overall product including all options. If some of the options are not selected, this will affect the product’s Star Rating.
Award-winning provider
- Defaqto - 5 Star Rating
- Feefo - Platinum Trusted Service Award
- Your Money - Best Direct Healthcare Provider Award
* Phone lines are open 8:30am-5:30pm Monday to Friday. We may record and/or monitor calls for quality assurance, training and as a record of our conversation.