Personal

When you need to see a specialist quickly

Our Fast Track Appointments team will make it happen. We know each doctor’s specialism and sub-specialism so we can get you to the right person first time.

  1. You just need an open referral from a GP. This is a referral that doesn’t name the specialist you’ll see.
  2. We’ll then book an appointment for you, at a time and a place that suits you best.
  3. Or we’ll give you a choice of up to three doctors with the right specialism to treat you, and you can get in touch when you’re ready.

On average, members who use our Fast Track Appointments service are seen twice as quickly.*

*Compared with members whose GPs have referred them to a named private specialist (2016 Fast Track Appointments service data, recorded from the date the member called our Personal Advisory team).

We’ll talk to different hospital departments to coordinate your care. We’ll make sure that any appointments we make fit in with you.

All our specialists are consultant-level in the NHS – never junior or registrar. They can provide advice and treatment for the most complex and challenging health conditions.

If you call us with a suspected cancer or heart condition, the moment we get off the phone with you we’ll get you an urgent appointment with a specialist.

We can’t take the worry of illness away, but we can remove the hassle of making an appointment. So, as soon as you get in touch with a GP referral, you can rest assured that we’re working behind the scenes to get you seen as soon as possible.

Find out about our Fast Track Appointments service

Ready to know more?

Fast Track is included as part of our private health insurance plan.


Already a member?

Members can find out more about Fast Track in Member Online.