Private health insurance gives you fast access to eligible health treatment when you need it. From seeing a specialist for prompt diagnosis to having a comfortable private hospital stay, we’re there to look after your health and wellbeing.
Private health insurance gives you all the benefits of private healthcare without the worry of how to pay for it. You pay regular subscriptions, then your insurer pays for your treatment, as long as it’s covered under your plan. That means you can put all your energy into getting better, knowing that side of things is taken care of.
With Doctor@Hand, you can speak to a GP by video or phone, from anywhere in the world, day or night. You’ll have 20-minute appointments you can fit in around work, and with our Fast Track Appointments service you can see a specialist quickly and when it suits you (if you’ve selected an Out-patient option).
They’ll assess your symptoms and talk to you about what they could mean. If they think exercises could ease your pain, they’ll recommend some you can try at home. And if you need further treatment, they’ll help you plan what to do next.
You just need an open referral from a GP, and we’ll then give you a choice of three doctors with the right specialism to treat you (if you’ve selected an Out-patient option). And with our private medical insurance they’ll only ever be a consultant - never a junior doctor or registrar.
If your consultant has recommended an operation or treatment and you’re not sure about it, we’ll arrange for you to see another specialist who can confirm what your doctor told you, or suggest a different course of action. You can then decide what to do next. This service is available if you choose our Out-patient option.
Check your medication with a pharmacist. Discuss your treatment options with a nurse. Talk to a counsellor about how you’re feeling. Speak to a midwife about your pregnancy. Your private medical insurance is here to put your mind at ease, so you don’t worry for a minute longer than you have to.
We’ve got a team of nurses who specialise in caring for those living with cancer and heart disease. Every one of them knows what a diagnosis like this means, so you’ll never have to find your way on your own.
Personal Health, our private health insurance plan, covers treatment for a wide range of conditions as well as the cost of surgery, specialists’ fees and drugs, if you need to spend time in hospital as an in-patient (Out-patient drugs are not covered by this plan).
With our heart and cancer cover and care, you'll be covered for radiotherapy and chemotherapy and have a dedicated team of cancer nurses to support you. You can talk to us any time, day or night, so you’ll never have to find your way on your own.
Think about what’s important to you and what you want to cover. Making a list of priorities can help you choose the right plan for your needs. If there’s something you want to cover, it’s always worth asking us.
With options that truly reflect the way you live your life, we’ve made it easy for you to create private medical insurance that’s right for you and your loved ones.
When life throws you an unexpected challenge, fast diagnosis and treatment are what matter most, along with genuine help, support and understanding from people who care. So here’s a summary of everything that comes with Personal Health, your private medical insurance plan, for new medical conditions after you join.
**The cover available is subject to the options you have chosen and your medical history. Our Personal Health plan provides cover for treatment of medical conditions that arise after you take out the plan. Out-patient drugs are not covered by the plan. To find out more on what is and isn’t covered call us on 0800 111 4004.
We understand that everyone’s different. So we have a range of cover options letting you tailor your private health insurance so it’s right for you.
Here are the main options you can add to your private medical insurance.
As an in-patient or day-patient:
As an out-patient:
Here are the main things that aren’t covered as standard in our private health insurance:
Private medical insurance is all about peace of mind. That’s why we let you adjust the cost of your subscriptions to make sure you’re comfortable with what you’re paying.
Member Online makes managing your membership easy. Just register using your AXA PPP healthcare membership number and you’ll be able to see how much of your private medical insurance cover you’ve used, check the conditions, treatments and payments you’ve claimed for.
We know health, how precious it is and how much it means to you. We were founded by doctors and hospitals working together, and our service is still shaped by clinicians today.
Every day we use what we learned on the ward round, at the clinic or in the operating theatre to make AXA PPP healthcare the best it can be for you. It’s our calling to care for you – and to be there for you when you need us most.
The Defaqto 5 Star Rating is based on an assessment of the overall product, including the optional components. Where not all of the options are taken, this might affect the rating of the product.
*Lines open 09.00 - 19.00 Mon - Fri. Closed Sat - Sun. Telephone calls may be recorded and/or monitored for quality assurance, training and as a record of our conversation