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We offer competitive health plans that cover a variety of options, ranging from help with everyday costs to more comprehensive private health insurance.
Find out how quick and easy it is to join AXA PPP healthcare and get a quote today
We can provide healthcare cover from one to 249 employees, supporting you and your team back to health and work as quickly as possible.
Our health and wellbeing section offers helpful information about medical conditions and illnesses. If you can't find the information you're looking for, please contact our experienced team of nurses using the online service, Ask the expert
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Online servicing provides a quick, convenient and secure way to get the information you need, when it suits you best.
Telephone calls may be recorded and/or monitored for quality assurance, training and as a record of our conversation
That's why at AXA PPP healthcare we are giving away 3 consultations with our online GP consultation service, Doctor@Hand (Powered by Doctor Care Anywhere), when you purchase our Personal Health plan between September 4th and December 31st*. Not only does this offer swift diagnosis, but fast access to eligible treatment that could alleviate weeks or even months of worry.
Easy to book appointments
Using fully secured video conferencing technology, you can book 20 minute appointments online at any time and have a consultation within hours whether you’re, at work, at home, abroad or on the move.
Effortless specialist referrals
If you need an onward referral to a specialist then the doctor will write an open referral letter for you. Then you can contact our Fast Track Appointments service to get seen by a consultant for a swift diagnosis.
You can use Doctor@Hand 24 hours a day, seven days a week, 365 days a year, so you’ll always be able to fit appointments in, even outside regular GP hours subject to their availability.
Prescriptions delivered to your door
If the doctor prescribes any medication, Doctor@Hand has a global prescription service. Prescription drugs are not covered on the Personal Health plan so you’ll pay for the prescription and get it delivered to you or you can pick up from the local chemist.
*Subject to medical history and cover options chosen. Out-patient drugs are not covered by this plan.
Plus we’ve teamed up with PureGym because we love how they’re giving more people the chance to enjoy going to the gym. Purchase a Personal Health plan, choose the best PureGym location for you and get 50% off the annual PureGym membership price when you buy on myactiveplus.com. Full terms and conditions here.
Based 562 reviews between August 2016-August 2017. These members were asked to rate the level of service from AXA PPP healthcare.
The Defaqto 5 Star Rating is based on the overall product including options. Where not all options are taken, this may affect the rating.
AXA PPP healthcare have been named the Best Direct Healthcare Provider for the 5th year running in the Your Money Awards.
View all our latest claims reviews at Feefo.com
Personal Health, like other private health insurance plans, offers cover for treatment of new medical conditions that arise after you become a member. Personal Health includes:
Personal Health is a modular plan, allowing you to choose from up to six options to enhance your cover.
Please note that there may be restrictions on cover, depending on your medical history.
Mental health cover
Dentist and optician CashBack
Lowering the cost
What's not covered?
A moratorium is a set period of time when we won't cover you for the treatment of any medical conditions that you had suffered from or had symptoms of before you took out your plan. There's no need to provide information about your medical history when you join.
For the first two years, medical conditions you’ve had in the last five years, and in some cases other specified conditions will be excluded from cover. However, as long as you're completely free of any form of treatment or advice for that condition for a consecutive 24 month period after you join, you'll be covered for it in the future within the benefits of your plan. You'll be provided with more information about this when you join.
Up to three specialist consultations a year as an out-patient. No yearly limit on diagnostic tests like x-rays, ultrasounds and blood tests, and practitioner charges referred by a specialist. Practitioners include nurses, dieticians, orthoptists and speech therapists.
No yearly limit for specialist consultations and diagnostic tests (x-rays, ultrasounds and blood tests) and practitioner charges referred by a specialist. Practitioners include nurses, dieticians, orthoptists and speech therapists.
Up to £500 a year for Private GP consultations. Five consultations a year with our own Online GP service provided by Doctor Care Anywhere. Extended cover for treatment at any hospital, day-patient unit or scanning center in the UK, even if outside of our Directory of Hospitals. Overseas cover for planned treatment up to the cost of equivalent eligible UK treatment.
Covers you for up to a maximum of 10 sessions per year for GP referred out-patient physiotherapy, osteopathy, homeopathy, acupuncture and chiropractic treatments. Further sessions are available (as long as we agree them first) if you are referred by a specialist. You also get access to our Working Body service so if you haven’t seen your GP, you can arrange a call with a physiotherapist to get the right advice and treatment for you.
Cover for in-patient and day-patient treatment of mental health conditions, including anxiety and depression. Out-patient specialist consultations are also covered. In addition, treatment with psychologists, psychotherapists and cognitive behavioural therapists which include:
are covered if a specialist oversees your treatment.
To see which psychiatric hospitals are in our Directory of Hospitals visit our members’ pages.
80% of dentist charges, up to £400 a year. 80% of the cost of prescription glasses and contact lenses that you need to correct your sight, up to £200 a year. Plus, up to £25 each year for an eye test.
This includes cover towards the cost of emergency medical treatment abroad, as well as the usual travel benefits such as loss of personal baggage and loss of passport. Choose either European or Worldwide cover. Adventure sports upgrade also available.
If you want greater control over the cost of your plan, you can add an excess, include our Six week option or do both.
Add an excess
You can bring down your monthly subscription by chipping in if you need to make a claim. Your excess could be as low as £100, and you’ll only be asked to pay once a year for each person who claims.
Six week option
With this option, you’ll be treated by the NHS if they can treat you within six weeks of when in-patient treatment, day-patient treatment, cancer treatment or any surgical procedure is needed. If the wait is longer, you’ll be able to have eligible private treatment straight away. So you could avoid waiting lists and save up to 25% on your monthly subscription.
Further savings when you renew
Our best ever no claims discount rewards you with savings for every year you don’t need to make a claim. All claims under the therapies option, along with some other benefits, will not affect your no claims discount.
Pay yearly and save 5%
If you pay a year’s subscription in one go, you'll benefit from a 5% saving.
Click here to find out more about saving on the cost of private health insurance.
These are the key exclusions of out Personal Health plan:
Our Personal Health plan will not cover the following unless you choose the relevant options;
For full details of the benefits, limitations and exclusions to cover, please refer to the membership handbook.
Doctor at Hand offer terms summary
*Offer is available upon purchase of an AXA PPP healthcare Personal Health plan only (not including child only plans), during the period from 03 September 2017 up to and including 31 December 2017. This offer is non-transferable and cannot be substituted for a cash alternative.
The offer entitles each person named on the Personal Health plan up to 3 GP consultations free through the Doctor@Hand service over a 12 month period. Please note that if you cancel your Personal Health plan you will no longer be able to redeem the free consultations.
This offer may be withdrawn at any time or substituted for an equivalent promotion. This offer cannot be used in conjunction with any other offer, except for the 5% discount for the Personal Health plan by paying annually. If you fail to comply with these terms and conditions, you will not be entitled to receive the Voucher. To see the full terms and conditions click the link.
The promoter of this offer is AXA PPP Healthcare Group Limited (registered number 03148346), whose registered office is at 5 Old Broad Street, London, EC2N 1AD (“we” or “us”).
This offer is subject to English law and the exclusive jurisdiction of the English courts.
AXA PPP healthcare