Vicky's journey to recovery

  • Call us on 0800 111 4004* or get a quote online

    • When one of our members has been referred by their GP to see a specialist, we want to provide them with fast access to diagnosis and treatment and also provide reassurance for the whole family. Our Fast Track Appointments service allows our members to access specialists quickly and get the diagnosis and treatment they need to get them on the road to recovery. Members also get access to our Health at Hand team, who are available for phone support 24/7, and can provide reassurance for both them and their families.

      Here’s an example of how our service helped get Vicky the correct diagnosis and treatment and helped her and her family get on with their life with the support from our dedicated Heart Nurses (part of the Health at Hand team).

      Vickys journey
    • Dedicated Cancer Nurses

      "A helping hand"

      See how our Dedicated Cancer Nurses help members diagnosed with cancer.

      Find out more  

    • Making Claims Clearer

      In 2015, we paid over £934m in claims for our members in the UK. We are committed to helping you get the right level of cover and making clear what’s not covered.

  • Call us on 0800 111 4004* or get a quote online

  • *Lines open 09.00 - 20.00 Mon - Fri. Closed Sat - Sun. Telephone calls may be recorded and/or monitored for quality assurance, training and as a record of our conversation