Top psychologist launches new resilience guide, as young people fear for the future

2 February 2017

  • Resilience is the ability to bounce back from setbacks and to keep going in the face of tough demands and difficult circumstances.* 
  • 78 per cent of 18 to 24 year olds want to be more resilient, with almost a third (31 per cent) saying they fear what faces them in the future. 
  • Psychologist Dr Mark Winwood launches a new guide to help people to build resilience and improve their wellbeing. 

02 February 2017 – Leading psychologist Dr Mark Winwood, Director of Psychological Services for AXA PPP healthcare, has today launched a guide to help Brits build their resilience and become better equipped to face life’s challenges.

The guide follows in the wake of new research** from AXA PPP healthcare which finds that many Brits (62 per cent) say they want to build their ability to bounce back from setbacks by being more resilient. What’s more, they’re not confident in the ability of others to keep going in the face of tough demands and difficult circumstances – only 15 per cent rate the resilience of the UK population as high.***

The desire to be more resilient is especially prominent in younger people – 78 per cent of 18 to 24 year olds want to be more resilient, compared with 44 per cent of those aged 55+. Almost a third (31 per cent) of younger adults say fear of what faces them in the future is behind this while only 11 per cent of those aged 55+ say this is the case.

Younger people who wished to be more resilient also had greater expectations for the boost it would bring compared with those of their older counterparts: 35 per cent of 18 to 24 year olds believed being more resilient would help them at work, compared with just 6 per cent of those aged 55+. In a similar vein, 33 per cent of those aged 18 to 24 years old felt that being more resilient would help them in their day-to-day lives and relationships versus 26 per cent of those aged 55+.

To help people feel better prepared to face life’s challenges, Dr Winwood has devised a guide to help people to thrive. By focusing on five key factors – energy, perspective, priorities, relationships, and emotional intelligence – we can all build our resilience:

  • Improve your energy – Energy management is key to building resilience as it influences how well we sleep. Taking regular exercise, staying hydrated and reducing caffeine intake can all help control our energy levels to support good quality sleep.
  • Get some perspective – A considered and reasonable approach can help us to see the bigger picture when we’re thinking over a problem – and then come up with solutions. Taking a short, brisk walk can help our clarity of thought and problem solving by allowing us to reflect.
  • Think about your priorities – It’s important to take time for ourselves in order to relax and think about our goals in life based on our values and strengths.
  • Create meaningful relationships – Having a support network of family, friends, colleagues and other social groups helps us feel connected and valued. This is important when we’re facing awkward or difficult situations because we know where to find support, advice and comfort.
  • Work on your Emotional Intelligence – Being able to identify and manage our own emotions, as well as identify other’s, can help us see things objectively. This can help when we feel threatened. Our interpersonal skills also help us connect emotionally with others as part of building resilience.

Dr Mark Winwood comments: “While we’re not necessarily born with an ability to deal with potential setbacks, some people can appear to be better equipped – or more resilient – than others to face life’s challenges. But resilience is something we can all develop and grow. Being aware of the lifestyle choices that can increase our ability to bend rather than break when we face adversity can help us not only survive, but thrive.”

Dr Winwood continued: “While committing to make big changes can seem daunting, taking a number of small steps such as reducing caffeine intake, taking a lunchtime walk and spending time with our friends and family can make a big difference to how we feel. I’m urging Brits to make small changes such as these and see how they boost wellbeing and resilience.”

To help people take a simple first step to building their resilience by improving their energy, AXA PPP healthcare is encouraging people to join a Caffeine Curfew – cutting out caffeine after 2pm each day for 4 weeks to see how this affects their quality of sleep. To sign up to the challenge and learn more about resilience visit and join the conversation using #TRYit.


Further information

Notes to editors



Ben Faulkner/John DuBois AXA PPP healthcare press office 01892 612822

About AXA PPP healthcare

AXA PPP healthcare – one of the largest and most experienced private medical insurance providers in the UK – has been helping people to access healthcare services since 1940. Today it forms the UK healthcare arm of AXA and provides cover for medical and dental care for individuals and employers, and employee wellbeing, counselling, occupational health and rehabilitation services through its specialist Health Services division.        AXA PPP healthcare has been named the Best Healthcare Provider for three years running in the Your Money Awards and, in June 2015, was awarded the prestigious accolade of European Large Contact Centre of the Year at the 2015 European Contact Centre & Customer Service Awards, followed in September 2015 by the Best Customer Experience accolade in the Large Contact Centre category of the UK Customer Experience Awards 2015.

About AXA

The AXA Group is a worldwide leader in insurance and asset management, with 166,000 employees serving 107 million clients in 64 countries. In 2016, IFRS revenues amounted to Euro 100.2 billion and IFRS underlying earnings to Euro 5.7 billion. AXA had Euro 1,429 billion in assets under management as of December 31, 2016. In 2016 Interbrand ranked AXA the 1st insurance brand worldwide for the 8th consecutive year.

In the UK AXA operates through a number of business units including: AXA Insurance, AXA PPP healthcare and AXA Ireland. AXA employs over 10,000 staff in the UK. The AXA ordinary share is listed on compartment A of Euronext Paris under the ticker symbol CS (ISN FR 0000120628 – Bloomberg: CS FP – Reuters: AXAF.PA). AXA’s American Depository Share is also quoted on the OTC QX platform under the ticker symbol AXAHY. 

The AXA Group is included in the main international SRI indexes, such as Dow Jones Sustainability Index (DJSI) and FTSE4GOOD.

It is a founding member of the UN Environment Programme’s Finance Initiative (UNEP FI) Principles for Sustainable Insurance and a signatory of the UN Principles for Responsible Investment.