All you need to know about your membership

Reasons to renew

    • Reasons to renew image

      Thank you for trusting us with your health cover.

      We’re here to help you take better care of your health today and tomorrow and your membership is a responsibility we never take for granted.

      • Have your treatment in comfort

        Enjoy your own room in a private hospital with an en-suite bathroom, TV, wifi that’s usually free, tasty and nourishing food, and free parking for you and your visitors.

        This video explains the features and comforts of a typical room at a private hospital and the one-to-one care you can expect from your nurse.




      • See a specialist with the experience you need

        With over 24,000 specialists and other practitioners to choose from, you’ll always be sure of getting the experience and expertise you need.

      • Speedy access to an appropriate specialist

        We’ll get you to the appropriate specialist and eligible treatment quickly with our Fast Track Appointments service.

      • Choose an appointment time that suits you

        Our Fast Track Appointments service will book a convenient appointment for you the moment you need to see a specialist.

      • Get 24/7 health information you know you can trust

        Call our nurses and medical experts whenever something’s on your mind.Check out our online health centres for expert information, facts and tips.

      • Get 24/7 phone support from dedicated heart and cancer nurses

        Practical and emotional support for you and your family from nurses who understand just what a heart or cancer diagnosis means.

      • Get access to the latest licensed drugs and proven treatment

        Includes some drugs and treatment not yet available on the NHS.*

      • Stay in touch or make a claim on the move

        Log in to our online servicing site to get in touch, check your cover or make a claim.

      • Save as you stay healthy

        Enjoy 25% off health checks and discounted gym membership. You can view our discounts via our online servicing site.

      • Save on your health, fitness and lifestyle shopping

        Earn loyalty points when you shop at ActivePlus for discounted health, fitness and lifestyle products.

      *Please note that out-patient drugs are not covered on individual plans.