Members

All you need to know about your membership

MyHealth app

    • At AXA PPP healthcare, we like you to be fully informed about every aspect of your health. Our free MyHealth app allows members of AXA PPP healthcare to register and start a claim and in some instances gain automatic authorisation for treatment. Members also have the ability to take a picture of documents and send to us directly as well as being able to send us any general questions about their plan.

    • Winner of the Insurance App of the Year at the 2016 Insurance Times Tech and Innovation awards’

    • download in app store   download in play store  

      Make a claimDXA winner

      Members able to start a claim directly with our Customer Service department, we just need you to fill out a few pieces of information and our Customer Service team will be able to confirm your cover. For certain conditions the app is able to automatically confirm whether you are covered to go ahead with treatment.

      Send us a document

      Members can take a photo of a document such as an invoice or claim form and the app will upload this directly to our Customer Service department to deal with. It’s a quick and secure way for members to send us key information to ensure
      we have everything we need to complete their claim.

      Key features:

      My Health App
      • Easy registration for Members.
      • Start a claim and in certain instances gain automated authorisation.
      • Take a picture of an invoice and send to us directly.
      • Search for AXA PPP healthcare approved hospitals and specialists in your area or by postcode, town, city or county.
      • Send our Customer Service area a general question about your policy and what you’re covered for.
      • Access your full plan via the app by logging in
        to our online servicing application.
    • Call us

      Your team of Personal Advisers are available from 8am to 8pm Monday to Friday, 9am to 5pm Saturdays and Bank Holidays.

      Call: 0800 132 203

    • Your thoughts?

      Have you got feedback about our Member area?

      Take our survey