If you are concerned about how Brexit may impact your travel plans, please see our dedicated Brexit information page. To the best of our knowledge, the information below was full and correct at that time – with no deal yet in place.
We’ll continue to update this page as the political situation develops but it might take time for us to reassess how political decisions will affect our customers. Our guidance could change as and when political certainty is achieved – but this page is where you’ll find the latest information we have. Thanks for bearing with us.
If you have a Personal Health plan with us and would like to manage your membership, view your documents or start a claim, visit our members site: Member Online.Login or Register
Login or Register to access your exclusive member discounts, find the latest health support and access to our medical experts.
Access special member prices and offers at our health store, ActivePlus. Use your membership number to benefit from exclusive discounts.
Are you in a muddle with your moratorium, or confused by ‘chronic’ conditions? You’re not the only one. Although we can’t change some of our tricky terminology, we want to explain it in better ways. We’ve created a few videos to help you tackle some of those topics and put them into context.
Our plans aren't designed to replace all NHS services so sometimes cover won't be available on your plan. Find out the reasons why your claim may not be covered.