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Federico asked...

I have some kind of back pain...

I have some kind of back pain which is localized between the shoulder plate and the spine. It seems I cannot get rid of it unless I take ibuprofen. I went to the GP which sent me to the physiotherapy department. We had few sessions and then I was sent back to the GP. The exercises I was told to do seemed good but then I noticed that it wasn't possible to totally heal. I went back to the GP and the told me I have to live with this. Is this possible? is there anything else I could do? How can I trigger my health insurance policy with AXA ( I have it with my job place) in order to see a specialist? Best regards. Federico

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The answer

Any injury or muscle strain in the upper back and shoulder area can take several months to heal, this is normal, as it is very difficult to completely rest this area. Medications such as ibuprofen can help as they reduce inflammation in tissue but need to be taken regularly for at least 3 weeks to have the anti -inflammatory effect that is desired.

Physiotherapy exercises are often recommended for muscular pain and injury as these do help. If the pain is persisting then they may need to look at other possible causes. Other possible causes can be pressure from a cervical disc in the neck, shoulder instability or rotator cuff injury or a thoracic spine disorder. If no scan has been done to assess this pain you may want to discuss this with your GP to assess why the pain is ongoing.

If you want to investigate further via your policy we would suggest you talk to your claims team on the referral process or access to the working body team, they can be contacted on 0800 454 080 Monday to Friday between 08:00 and 20:00 and on Saturdays between 09:00 and 17:00.

Hopefully this will help you,

Answered by the Health at Hand nurses