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The business and people in this story may be fictional, but it’s the kind of story we hear from our members every day.
Meet Craig. He’s the chef at Waterfront Cafe. His pastries
are the stuff of local legend.
Last month, Craig hurt his knee chasing his kids around
the garden. (He says he’s not quite as agile as he used to
be. His partner says he never was.)
At first, Craig tried to get on with work. But after a limping
couple of days. It was clear his knee wasn’t going to get
better on its own. Standing at the cafe kitchen counter
only made things worse.
Craig’s assistant, Ted, did his best, but his own work to do
too, there was only so long they could get by.
Meet Elise, the owner (stock controller, accountant, office
manager, bottle washer.... etc.)
In between sorting out the food order, menu plans
and a mountain of paperwork when the Cafe opened
a couple of years ago, Elise spent 20 minutes taking
out AXA PPP healthcare plans. She made sure she got
cover for herself, Craig, Ted and Charlie the waitress
– so everyone would be covered should they need
Thanks to Elise’s foresight, we were able to Fast Track
Craig the very next day. When the therapist prescribed a
course of physiotherapy, we booked Craig in with a nearby
therapist, and a few sessions of expert treatment soon did
Craig was back on his feet, and back on pastry duty within
weeks. Because he was seen and treated so quickly. Elise
was able to get by without the trouble and expense of
having to hire a temporary chef (who are not the easiest
to find). The cafe was able to stay open, keeping hungry
customers happy – and keeping the cash flowing. And
although Ted had to do some extra hours, it was only for a
manageable period, so he was able to cope without
With Craig back at work, business was soon back to
normal with the Cafe’s customers barely noticing any
When business has never moved at such a pace or been quite as competitive, you’re right to be proud that you’re making it.
Nobody can predict what’s around the corner, so it pays to look after your health and the people who are alongside you on your journey.
We can help you build a healthcare plan and fast track you and your people to diagnosis and eligible treatment – and to support you all back to health and work as quickly as possible.
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