Support me when I need it

    • support me when i need it large iconWhen it comes to our health, it’s good to know where to turn for help and guidance.These are just some of the many ways we can be there for our members and their families.






      Health at Hand

      What a relief: to know you can pick up the phone and call Health at Hand any time night or day with pressing healthcare questions.

      • Talk to an experienced nurse, 24/7, for support on treatment, care, illness, or any day-to-day questions about your family’s health, however small.
      • Call us any time to talk to a counsellor, if you feel you need the emotional and psychological help of a professional.
      • We have a pharmacist on-hand to answer any questions about your medication, and midwives too: 8 'til 8 weekdays; 8 'til 4 Saturdays and 8 'til 12 noon Sundays. Feel connected.

      Dedicated Heart and Cancer Nurses

      We have a team of specialist nurses with extensive experience in the complexities of heart disease and cancer. They’re here for you, on the phone, any time day or night: no matter what.

      They’ll help guide both you and your family through the emotional and practical challenges of treatment and recovery. Our nurses will be a source of support and knowledge you can truly depend on.

      Managing long-term conditions

      Our specialist nurses can provide on-going support, over the phone, to our members diagnosed with certain chronic conditions such as Parkinson’s disease, multiple sclerosis and diabetes. Such regular support from medical professionals who are qualified and know the complexities of your condition can make a real difference to each day, and the future. Always here for you.  

      Online Health Centres

      In a world that’s cluttered with information, where do you go for reliable guidance on health? Our Online Health Centres are an incredibly useful place to start. You’ll find up-to-date information on many topics compiled by healthcare professionals. You can even put your own questions to one of our experts. Help you can trust.

      Web, phone and video

      We’re always here for you: at the end of the phone, on video chat and on email. And our Expert Help team are standing by to support you as soon as you get in touch. Here for you.

      Expert Help

      Our support services are provided by qualified clinicians and healthcare professionals with years of experience in their respective fields.

    • dedicated nurses about us

      Dedicated cancer nurses

      We're just a phone call away whenever you need us

    • love for loved ones about us

      Love for loved ones

      Cancer affects all the family, not just the patient

    • 75 anniversary about us

      Our 75th anniversary

      Since AXA PPP healthcare started in 1940, healthcare has gone through some extraordinary changes