What is trauma and crisis support?

Anything can happen in your workplace. You can’t predict when an emergency or trauma may occur, but you can be prepared. By ensuring there are expert support services available to your employees you can help them through difficult and stressful times, whilst aiding the natural recovery process.  AXA ICAS, the health services arm of the AXA PPP healthcare Group, can provide trauma and crisis support is there for your employees if a trauma, crisis or emergency happens in your business. This covers anything ranging from an unexpected accident in the workplace, to the loss of an employee.  AXA ICAS offer a range of support services that include:

• A dedicated incident manager assigned to you to coordinate and help you manage the incident

• Guaranteed same day response ensures you do not have to wait for support to arrive

• On-site support for your employees when they need immediate professional support

• Treatment for post-trauma reactions to help come to terms with the event

• 24 hour telephone consultancy support for managers, HR and security staff

• Full incident reporting

• Free initial consultation to establish the best support for you

Crisis support for your managers

AXA ICAS provide 24 hour telephone crisis support that can help managers, HR and security staff by recommending the best course of action in any crisis situation, which can help to control and stabilise the situation as soon as possible.

Dedicated incident manager

You will be assigned a dedicated incident manager who specialises in traumas and emergencies. They will manage the response and develop a thorough understanding of your incident. This manager will be your consistent point of contact throughout the support process.

Trauma response for your employees

Trauma counselling from AXA ICAS can provides practical on-site support and guidance to your employees immediately following an incident. Experienced professional psychologists and counsellors will monitor and assess the recovery of any members of your staff who have suffered from intense post-trauma reactions, and there are a range of professional treatments available to help them cope with the situation.