How does our Business Health Insurance plan work?

Getting small Business Health Insurance for yourself and your employees is simple. You can also choose to cover your employees' families.

We specially designed our online application to be convenient and easy to use. You don't need to tell us about each employee's medical history.

Once your scheme is set up we’ll post you and you employees their membership packs containing all the information you’ll need about your group healthcare scheme including your group number and details of how to claim.

We've made admisitering your scheme easy - you can do most of it online. If you want to amend any details on your policy – such as adding a name or changing an address – then you can use our secure messaging service within your dedicated secure website to request the changes.

Should you have a query about any aspect of your policy, just use our secure ‘Ask us a question’ online service.

We also operate a secure online web-chat service so you can speak to us online in real-time.

If you or an employee under the scheme needs to make a claim, all they need to do is follow the simple steps detailed below.

Step 1

Your GP refers you (or your employee) to a specialist for private treatment.

Step 2

Call us to check that the treatment is eligible.

Step 3

We'll confirm if treatment is eligible and send a partially completed claim form (if necessary) to take with you (or your employee to take with them) when you (or they) have treatment.