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Policy documents
Policy handbooks
You can download a copy of your membership handbook using the links below as PDF's.
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Online policies
If you took out your policy on or after 1 April 2012
If you took out your policy on or after 1 October 2011
If you took out your policy on or after 1 April 2011
Policies purchased by another method
If you took out your policy on or after 1 April 2012
If you took out your policy on or after 1 October 2011
If you took out your policy on or after 1 April 2011
Other literature
If you would like a copy of any other handbook, in order that we can provide you with the correct version, please contact our team of Personal Advisers on 0800 454 080.
Lines are open 8am to 8pm weekdays and 9am to 1pm on Saturdays. We may record and/or monitor calls for quality assurance, training and as a record of our conversation.
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