Policy handbooks

You can download a copy of your membership handbook using the links below as PDF's.

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Online policies

If you took out your policy online on or after 1 October 2009.
If you took out your policy online on or after 1 April 2009.

Policies purchased by another method

If you took out your policy on or after 1 April 2010.
If you took out your policy on or after 1 October 2009.
If you took out your policy on or after 1 April 2009.
Other literature

If you would like a copy of any other handbook, in order that we can provide you with the correct version, please contact our team of Personal Advisers on 0800 454 080.

Lines are open Monday to Friday 8am to 8pm - Saturday 9am to 5pm. Calls may be recorded in case of subsequent query.

Factsheets

Find out the details of over 180 medical conditions

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