Visit your member area to make a claim, or to amend and manage your current policy.
Need to contact us?

With our health cash plan, CashBack, you can claim money back towards the cost of things like visiting the dentist or opticians, and getting physiotherapy,or chiropractic treatment - it can even help towards the cost of hospital treatment.
You have an annual benefit limit to help towards the costs shown below.
| Benefit | Benefit limit | Benefit payable per claim | Period of time after you join you have to wait before you claim |
|---|---|---|---|
| Professional care cover | |||
| Dental treatment. | £90 | 50% | 1 month |
| Dental accident. | Up to £10,000 | 100% | None |
| Optical benefit. | £70 | 50% | 1 month |
| Physiotherapy, osteopathy, chiropractic, acupuncture and homeopathy. | £260 | 50% | 1 month |
| Chiropody and podiatry. | £80 | 50% | 1 month |
| Specialist consultation fees (including diagnostic tests). | £150 | 50% | 1 month |
| Hearing aid. | £70 | 50% | 1 month |
| Specialist allergy testing. | £70 | 50% | 1 month |
| Hospital care cover | |||
| Hospital in-patient. | £154 per week (£22 per night) | 100% | 1 month |
| Intensive care hospital in-patient. | £308 per week (£44 per night) | 100% | 1 month |
| Additional benefits | |||
| Childbirth benefit. | £220 per child | 100% | 12 months |
| Multiple births - twins. | £440 per child | 100% | 12 months |
| Multiple births - triplets. | £660 per child | 100% | 12 months |
| Accidental death benefit. | £5,000 | 100% | None |
| Accidental loss of sight benefit. | £2,000 | 100% | None |
| Accidental loss of hearing benefit. | £2,000 | 100% | None |
| Health check/lifestyle assessment benefit. | £150 | 50% | 1 month |
| 365 days a year/24 hour Health at Hand service and stress counselling line. | Freephone access | None | |
As with all insurance policies, general exclusions apply. The following is a summary of the main exclusions and limitations of the policy.
| What are the main exclusions and limitations of cover? |
|---|
| The policyholder must be 18 or over and below the age of 61 to join the scheme. Once you have joined, your policy may continue up to any age as long as you continue to live in the United Kingdom. If you take out dual membership, both the policyholder and his/her partner must be under 61 at the time of joining. (In some circumstances, we may choose not to apply the age restrictions described above. Receipt of your schedule of membership will indicate we have waived this restriction.) |
| We will not pay benefit until after the relevant qualifying period has passed. If you increase your cover, we will pay benefit at the existing rate for any medical condition arising during the new qualifying period. |
Visit your member area to make a claim, or to amend and manage your current policy.
Need to contact us?
If a cash plan isn't right for you then take a look at: